Cancellation and Refund Policy
Our cancellation and refund policy has been made to provide highest quality and customer service.
Our Projects are defined and detailed according to customer’s requirements and details provided to us by the customer.
All our project starts with thorough investigation, analysis, and the production of a scope of work document. This is done to ensure that everyone is fully aware of the work that has to be done and to reduce the chance of project cancellations, reversals, or conflicts.
Work that has already been done cannot be refunded.
The customer retains ownership of all finished work in the event that a project is cancelled amicably, and any payments made for additional work become void.
There would be no reimbursement for any prior payments or deposits.
Once the client approves any mock-up designs or the project enters the development phase, no payment will be reimbursed.
In the middle of a milestone phase, projects are not eligible for partial refunds.
Refunds for work already done would not be reimbursed because it takes time to complete each milestone and each module.
Although there are no refunds for digital marketing packages, clients may cancel with a written 30-day notice.